Simplifying how service companies run, and honest assessments of what technology has and hasn't delivered. No hype. A point of view.

Cutting people is the laziest version of efficiency, and usually the most expensive one. The real work is fixing what you're doing twice and three times over.
Read the post →The big firms default to the 30,000-foot view because it's easy to sell and impossible to hold accountable. Real growth happens on the ground, inside a budget that actually exists.
Read the post →Understanding international products isn't about importing for the sake of it. It's about finding the thing your competitors down the street haven't seen yet, and using it to stand out.
Read the post →You've heard AI makes companies efficient. You've also heard it cuts jobs. Those two things aren't correlated, and treating them like they are costs you the people who actually know your business.
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